FAQ

What is the guest capacity?
Seated Capacity is 70 to 90 people depending on the configuration. Cocktail Capacity is 120 people.

Do I have to pay a bond?
The venue will hold a copy of the hirers valid drivers licence and valid credit card details to operate as a security bond in the event that the venue is left damaged or unclean. The cards must remain valid at date of event booking.

Do I have to pay a deposit?
A 50% deposit is required at the time of booking. Final payment of the remaining 50% shall be paid 7 days prior to the event date. All payments must be made by credit card, paypal, or direct deposit into the venue’s bank account, by the due date specified.

How do I get in and out of the building?
Depending on the hirers bump in time, one of our team members with either meet the hirer onsite, or the hirer will be given the password to our lockbox system which holds keys to the venue.

Can I stick things on the wall or hang things from the ceiling?
Yes the hirer can, however decorations must not be fixed permanently to the walls or fixtures, and are to be removed immediately after the event.

What’s included in the room?
The Sapling is a blank canvas for the hirer to design. There is reverse cycle air-conditioning, power and basic lighting.

What about bump in and bump out?
Bump in and bump out times need to be considered and included in your booking form, these hours will be charged at the hourly rate and are included in your final amount.

Are there bathroom facilities?
Yes we have 2 bathrooms. Toilet paper, handwash and hand towels are provided.

Will there be access to water?
Yes.

Is there wheelchair access?
Unfortunately we do not have wheelchair access at this time.

Where can I park?
There is parking on Stuart and Carr Street a quick walk down the road.

Can I bring Alcohol?
BYO Alcohol is permitted however we are not a licensed venue, meaning you cannot sell alcohol on site and some restrictions may apply. It is the hirers responsibility to understand if they require a liquor licence.

Do I have to use a specific caterer when hiring the venue?
No we don’t have a specific caterer, you are able to tailor your event exactly to suit you.

Is smoking permitted at the venue?
Smoking is not permitted within the building or on the verandah. Guests must move outside of the direct entrance area if they wish to smoke.

What are the cleaning requirements?
It is the responsibility of the hirer to leave the space in good order, sweeping and mopping the floor, and ensuring the toilets are clean at the end of your hire period. We can provide a cleaner at additional cost to the hirer on request, this must be organised prior. If the venue hasn’t been left clean the hirer will be charged a cleaning fee

Do I need a security guard?
All evening events that exceed 50 people must have a minimum of 1 security guard per 50 guests for the duration of the event. This will be booked by the venue on behalf of the hirer, at the hirers expense.

Are there noise restrictions?
Music and noise levels must be turned off at 12am (midnight). The hirer must ensure that any street activity is minimal so disturbance to neighbours is limited. In the instance of complaints or fines, the costs will be passed onto the hirer.

What happens if I break something?
The hirer have 24hrs to inform us and 48hrs to fix it at your own expense. If not we will arrange for it to be fixed at the hirer’s expense.

What is your cancellation policy?
The hirer may cancel an event at anytime, however cancellation fees will occur should the client cancel within 30 days of the booking. Bookings cancelled within 7 days of the event date will be charged 100% of the total booking cost.

Do you have bins?
There are bins on site however these are for tenants only. All rubbish accumulated during the  event must be taken off site immediately after the event. Any rubbish left behind or found in the tenant bins will result in a rubbish removal fee charged to the hirer.